Symphonie Email Marketing Software. A Modern, State-of-the-Art Architecture that Securely Scales.

Symphonie software is based on a modern, state-of-the-art architecture that is API-centric and feature-rich. With advanced security capabilities, administrative permissions and trackable audit logs, Symphonie is powerful enough to meet the needs of demanding network requirements, as well as provide compliance with rigorous regulatory initiatives.

We based Symphonie’s design on current technology so we could provide a robust platform capable of being delivered to you as a hosted service through our network, or as licensed software you can deploy on your own network. Whether Symphonie is hosted or network deployed, it robustly functions and securely interacts with corporate networks, data and users.

Symphonie’s platform makes it easy for your business to progressively build your email marketing presence and wisely evolve your investment to always maximize your ROI.

Because both versions of Symphonie—hosted and licensed—contain the same core software, you can start by using Symphonie as a hosted service, then purchase a licensed version as your email marketing programs grow. It’s the same software, the same interface and migrating to your network is easy.

Symphonie is designed to ensure strict security measures are enforced and compliance initiatives met.

Symphonie's security features meet demanding network requirements, including encrypted passwords, no SQL access from the web server, and LDAP and Active Directory integration for single sign-in ability. You can manage access rights by configuring every user’s permissions, access level and signoff authority. For example, Symphonie lets you enforce workflow sign-offs by setting different authorization levels for people that queue the mailing to be sent from those who create it. Establishing control permissions at every level is essential for large organizations with email marketing programs that span the globe.

Symphonie’s audit logs help you create a documentation trail and monitor the details of which users accessed, changed, or affected system data, such as a mailing or segment. Every creation, edit, or delete action is recorded in the system to create a detailed audit log of activity. Audit logs help you establish documentation that meets your corporate compliance objectives.

Symphonie was built using modern concepts and industry-standard tools so you can have the tools and expertise you need to confidently secure your data.

Symphonie uses Microsoft’s Application Server Pages (ASP.NET) development environment for the web site so you have a tool that is widely known and well supported in the industry. We built Symphonie to handle the latest secure data communication protocols and to mitigate the security risk of any interface exposed to the internet. With Symphonie, all database connection information is encrypted to ensure security best practices, and no database access is allowed from the web server to the database server, in case the web server is somehow compromised. Symphonie supports protocols for Secure Socket Layer (SSL) and optionally, a Virtual Private Network (VPN) when you need it. Symphonie Is shipped with two different web Interface applications so the one application that requires Internet access has the minimum functionality and the interface for administrating Symphonie can reside within your company network, safely limited from Internet users. With external functionality limited to only aggregating email responses tracking and unsubscribes, you are assured that no passwords or SQL access is allowed from this interface, so your network and data are never exposed.

Symphonie email marketing software has been designed to scale intelligently and accommodate network needs for redundancy, throughput, and failover protection.

Symphonie easily supports IT department needs for manageable and scalable off-the-shelf-technologies. In licensed software environments, administrators can easily add multiple servers to scale the performance and ensure redundancy for failover protection.

Symphonie was written from scratch using .NET technology and has been tested initially on Microsoft SQL Server 2005.

Symphonie has been tested running a Microsoft operating system, but future versions may support other operating systems. The internal web application (administrative) was written in ASP.NET and therefore runs on Microsoft Internet Information Server (IIS). The externally exposed web application was written in ASP.NET but with the exposed Web Services API Symphonie provides can easily be migrated to Apache or other web servers. Symphonie will support additional database vendors in the future.


Product Tour

Recipients (aka Your List) An Intuitive Interface and Editor An Extensive Template Library Email Preview and Test Features Fully Internationalized and Localized Advanced Mailing Tools Segments & Topics Personalize with Dynamic Content Reports and Analytics Triggered Emails Flexible Administrative Tools Scalable and Secure Architecture

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