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Our Service Programs are Tailored to Meet the Discerning Needs of Our Customers
We believe in doing our best to ensure that our customers' most desired outcomes
are always achieved. As you install, learn and grow with Symphonie, our staff of
knowledgeable experts stand ready to provide assistance at many different levels.
From hands-on technical assistance, to phone conferencing and email messaging, we
leverage every means of communication and support into configurable service options
that ensure our customers are 100% satisfied.
- Our professional support staff uses state-of-the-art tools and techniques to ensure
the prompt, accurate resolution of all customer service requests.
- Our service engineering staff partners with customers to plan, design, configure,
implement and network deploy Symphonie.
- For corporate users planning to deploy Symphonie onto their enterprise-class, global
networks, we offer customization and consulting services to support a seamless integration.
- We provide proactive educational and reference materials, so customers not only
acquire the knowledge and skills to create and send powerful email mailings, but
also continue to build best practices as they expand their email marketing initiatives.
Whether Symphonie is hosted or network deployed, it robustly functions and securely
interacts with corporate networks, data and users. It was designed from the ground
up to be modern, intuitive and powerful email marketing software. However, when
the question arises and the need is present, our technical, customer and service
support are there for assistance.
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Contact Information For Technical, Customer and Service Support:
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